What is the best way to report problems in Harpoon?

If you have a problem, download the latest executable. A list of the bug fixes are available here. If you need to send a case then the following is what should be sent to your local support office:

1. A geometry only Harpoon file. This is not a file that has been created after a few meshes have been done. It is very important to send a Harpoon file which has not had any mesh creation in it.
2. If #1 above cannot be done, then send the raw input data with a config file. Preferences may also be required.

1. Reduce the number of level variations on surfaces where Boundary Layers will be created. Constant sizes are ideal. If several sizes are necessary, limit this to 1-2, or at most 1-3 levels of change.
2. For STAR-CD, increase from 40 to 50 (or even 60 if user happy to do so)
3. For larger Boundary Layers, remove hanging nodes or use 100% Tet mesh.

1. Assign Boundary Level levels to geometry or surface parts. For best results keep Boundary Layer below 3 times smallest cell height. No smoothing is required between meshing and Boundary Layer creation.
2. Smooth at end of meshing. “Smooth all cells” works well.
3. For cells with remaining high skews, try hand-adjustment of nodes, in mesh fixing options, "Adjust Cell Nodes".
4. Compute and display Mesh Quality histogram. Display Worst Skew and hand modify these as desired. Mesh without Boundary Layers first.