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CEI recognizes the importance of protecting the privacy of all
information provided by users of our web sites, registrants for our
events, recipients of our email newsletters and all other customers of
our products. We created this policy with a fundamental respect for our
customers' right to privacy and to guide our relationships with our
customers. This Privacy Policy discloses the privacy practices for all
products owned by CEI.
Information Collection and Use
CEI collects information from our website users, subscribers and other
customers. In this section of our Privacy Statement, we describe the
type of information we collect and how we use it to provide better
services to our customers.
Registration and Ordering
When using our website, users may register for numerous different
services, email newsletters, training, trial requests of our products.
During registration, users are required to give their contact
information (such as name, e-mail address, mailing address and phone
number). For internal purposes, we use this information to communicate
with users and provide requested services, and, for our website
visitors, to provide a more personalized experience on our sites. We
also may collect demographic information (such as job title and company
information). We use aggregate demographic information about our
audience to improve our service, for marketing purposes.
E-mail Newsletters
If users wish to subscribe to our e-mail newsletters, we ask for
contact information (such as name, e-mail address). We use this
information for internal purposes to communicate with users and provide
requested services. Recipients of our newsletters can unsubscribe using
the instructions listed at the end of the e-mail newsletter.
By filling in your email address, you will receive a
monthly email newsletter from us with application stories from our customers,
events that we will be exhibitng at or attending, latest press releases
on our products and interesting product tips and tricks in our
visualization and meshing corner.
Surveys
From time to time we invite web site users and other customers to
provide information via surveys. Participation in these surveys is
completely voluntary and the website user or other customer therefore
has a choice whether to disclose requested contact information (such as
name and mailing address) and demographic information (such as zip code
or job title). In addition to the other uses set forth in this policy,
contact information collected in connection with surveys is used to
monitor or improve the use of, and satisfaction with the website or
other CEI products or services.
Communications with Us
We have features where our customers can submit information to us (such
as our trial request or training registration forms). We may retain
e-mails and other information sent to us for our internal
administrative purposes, and to help us to serve customers better.
Communications from Us: Updates
In order to best serve our customers, we may send updates that contain
important information about our products. For example, we send an
announcement to those who subscribe about new product features, bug
fixes, etc. We may also communicate with a customer to about
account-related issues via e-mail, phone or regular mail.
Security
We use reasonable precautions to protect our customers' personal
information and to store it securely. Access to all of our customers'
information is restricted. Only employees who need the information to
perform a specific job (for example, a billing clerk or a customer
service representative) are granted access to personally identifiable
information. Finally, the servers on which we store personally
identifiable information are kept in a secure environment.
Children
CEI websites are not directed at individuals under thirteen years of
age, and CEI does not intend to collect any personally-identifiable
information from such individuals.
Notification and Changes
If we change our Privacy Statement, we will post those changes on this
page so our users are aware of what information we collect, how we use
it and under which circumstances, if any, we disclose it. Users should
check this policy frequently to keep abreast of any changes.
If you have questions or suggestions, please contact us at:
Computational Engineering International, Inc.
2166 N. Salem Street, Suite 101
Apex, NC 27523
919-363-0883
Effective Date: September 19, 2006
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